Positive Approaches to Staff Retention

Recent studies indicate that staff turnover is still on the increase and there is no prospect of the return to the job-for-life ethos. In this context, managing retention requires different skills - and different goals. Where once it was like tending a reservoir, one authority has observed, now it is more like managing a river; the object is not to prevent resources from flowing out, but rather to control their direction and speed. -- Review